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Is AI a Solution, a Technology, Or a System…And Why Should I Care?

A recent article in Harvard Business Review (HBR) asks if AI is a system or is it a solution like so many organizations think? An interesting question, but one that I would rephrase: Is AI a solution, is it technology that supports the solution, or is it part of a larger system? I have always...


A Primer On Working With Executives: Swim With The Sharks Without Getting Eaten Alive

Even though my wife Elizabeth Larson and I owned and ran a business, I wouldn’t exactly have used the term “executive” to describe us. But, we have both worked with several. And, in building and running Watermark Learning, we shared an important characteristic with executives which this series of...


What, Me Worried? Five Tips to Improve Study and Comprehension for Passing Business Analysis Certification Exams

Studying for and passing a certification exam is challenging and anxiety-producing. I admit to feeling stressed each time and spending numerous hours preparing for my exams. It helped me in all cases to memorize key aspects of the underlying Body of Knowledge, which exams like CBAP, PMP, or...